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  • Bank officers to seek fixed working hours, pension (The Hindu Busienss Line 10th Dec 2007) The bank officers’ associations across the country will fight for fixed working hours and provision of pension, and against contractual appointments and mergers and acquisitions of banks.There is a need to take ... More
  • 500% surge in complaints against banks (Live mint.com 10th Dec 2007)
    The quality of service in Indian banks has deteriorated badly since June 2006. Or customers have suddenly become more discerning.
    According to banking regulator the Reserve Bank of India, or RBI, the number of customer complaints increased by over 500% to 34,499 in the 12 months between July 2006 and June 2007. In the previous 12 months, the number of complaints was 5,772.
    None of the big banks has been spared: there were 8,597 complaints against the country’s largest bank, the state-owned State Bank of India Ltd; 5,048 complaints against the largest private sector bank ICICI Bank Ltd; and 1,182 complaints against Citibank. The complaints were received by RBI.
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